Agency profile · Updated October 2026
Working at Concentrix
Concentrix is one of the largest customer experience employers, with hundreds of work-from-home roles listed across many countries. It is very open about scams and its timed assessments, but benefits and remote options depend on your country and project.
The facts
- What VAs say
- 3.9 on Glassdoor (45056 reviews)
- Type
- Global customer experience company (BPO) with work-from-home roles
- Founded
- 2004
- Hires
- Work-from-home jobs listed in many countries, including the US, Canada, the Philippines, Mexico, Egypt and much of Europe
- Roles
- Customer service and tech support advisors, sales and collections, plus IT, analytics and corporate roles
- Work setup
- Work-from-home and on-site roles; for home-based roles, your internet speed and computer are tested during hiring
- Schedules
- Part-time contracts and flexible hours listed as benefits (varies by country, role and department)
- Hiring process
- Apply online; a recruiter contacts you by phone (then email or text); timed online assessments via Harver cover language, computer skills, customer support and typing; home-based roles also get an internet and system test. Rejected applicants can reapply.
- Applicant fees
- States it will never ask for money, pre-payment or bank account details when you apply
- Impostor warning
- Recruitment fraud alert on the careers site; its scam page says it never interviews by text chat on Facebook Messenger, Telegram or Google Hangouts
- Support for VAs
- Paid training and coaching; vacation, sick and parental leave; wellness initiatives; leadership courses and assessment centers for internal promotion; varies by country
- Openings
- 1,901 jobs listed; 284 marked work from home, across customer service, tech support, sales and corporate roles
What's good
- Hundreds of work-from-home openings (284 when we checked) in many countries
- Clear scam guidance: never asks applicants for money or bank details, and never interviews over chat apps
- Published assessment topics (language, computer skills, customer support, typing), plus paid training and part-time options
What to watch
- Employee rating of 3.9 from 45,000+ Glassdoor reviews: decent, not standout
- Many work-from-home listings are tech or corporate roles; check that the role is customer support and home-based in your country
- Benefits, contracts and home-work options vary by country, role and project
Score breakdown
Rubric score 8.1/10, from the same six criteria we use for every agency.
Concentrix vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other agency. How we rank.
| Fact | Concentrix | VA MASTERS Parent company |
|---|---|---|
| What VAs say | 3.9 on Glassdoor (45056 reviews) | 4.9 on Glassdoor (16 reviews) · 4.9 on Indeed (32 reviews) |
| Hires | Work-from-home jobs listed in many countries, including the US, Canada, the Philippines, Mexico, Egypt and much of Europe | Filipino professionals, for clients worldwide |
| Schedules | Part-time contracts and flexible hours listed as benefits (varies by country, role and department) | Part-time, full-time and project roles (40 to 180 hours a month in current listings), in the client's time zone |
| Openings | 1,901 jobs listed; 284 marked work from home, across customer service, tech support, sales and corporate roles | 86 open remote roles listed on its careers page; 492 posted since May 2025 |
| Rubric score | 8.1 | 8.6 |
Questions people ask
Is Concentrix legit?
Concentrix has operated since 2004 and hires through its own careers channels. On fees: States it will never ask for money, pre-payment or bank account details when you apply. Employee ratings: 3.9 on Glassdoor (45056 reviews).
Does Concentrix hire remote VAs?
Work-from-home and on-site roles; for home-based roles, your internet speed and computer are tested during hiring. It hires Work-from-home jobs listed in many countries, including the US, Canada, the Philippines, Mexico, Egypt and much of Europe.
What is Concentrix's hiring process?
Apply online; a recruiter contacts you by phone (then email or text); timed online assessments via Harver cover language, computer skills, customer support and typing; home-based roles also get an internet and system test. Rejected applicants can reapply.
How do I apply to Concentrix?
Through the careers page on Concentrix's own website. We don't link to the agencies we rank, so search for its careers page directly and make sure you're on its real website.
Sources: en.wikipedia.org article; Concentrix careers page; Concentrix website; Glassdoor profile. Checked Oct 2026. We don't link to the agencies we profile.